The Art of Powerful Non-Defensive Communication

Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Sharon Ellison’s “Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication”transforms the valuable lesson that you catch more bees with honey than with vinegar into a powerful, practical, and useful tool. Its foundation is an observation that attorneys know far too well; human communication is a power struggle, especially when a conflict is involved. To help us communicate with more clarity, confidence, and power, regardless of whether others cooperate or not, this book provides readers a process through which they may ask disarming questions that prompt others to drop their defenses, provide vital information, and make statements that are less adversarial but set firm boundaries and clear expectations.